Reading

These books provide opportunities to learn and challenge our thoughts. Here, we continue to broaden our perspectives and offer views on unique conversational styles and behaviors.

crucial conversations: tools for talking when stakes are high

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

When the stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

  • Prepare for high-impact situations with a six-minute mastery technique

  • Make it safe to talk about almost anything

  • Be persuasive, not abrasive

  • Keep listening when others blow up or clam up

  • Turn crucial conversations into the actions and results you want

SO YOU WANT TO TALK ABOUT RACE

by ijeoma oluo

In So You Want to Talk About Race, Ijeoma Oluo guides readers of all races through subjects ranging from intersectionality and affirmative action to "model minorities" in an attempt to make the seemingly impossible possible: honest conversations about race and racism, and how they infect almost every aspect of American life.

 "Oluo gives us -- both white people and people of color -- that language to engage in clear, constructive, and confident dialogue with each other about how to deal with racial prejudices and biases." -- National Book Review


WATCHING

Six steps to improve your emotional intelligence

Sometimes emotions don’t make sense, and sometimes being emotional doesn’t mean you're emotionally intelligent. Growing up, rationality often came before emotions for Ramona, but as she grew older and realized that she had never actively learned how to deal with her emotions and that she wasn’t the only one who lacked this skill, she knew she had to change something. In her talk, Ramona guides us through her experiences and shows us six steps to become more emotionally intelligent. Ramona Hacker has a degree in English and American Studies and is currently pursuing a Master‘s in World Heritage Studies. Through several personal experiences, as well as her volunteer experience at a local soccer club and for the student organization AIESEC, she started thinking about the topic of emotional intelligence, how it affects everyone’s lives, and the way we deal with our problems.

Three Ways to be a Better Ally in the Workplace

We're taught to believe that hard work and dedication will lead to success, but that's not always the case. Gender, race, ethnicity, religion, disability, and sexual orientation are among the many factors that affect our chances, says writer and advocate Melinda Epler, and it's up to each of us to be allies for those who face discrimination. In this actionable talk, Epler shares three ways to support people who are underrepresented in the workplace. "There's no magic wand for correcting diversity and inclusion," she says. "Change happens one person at a time, one act at a time, one word at a time."


Listening

Podcast:  against the rules with michael lewis

Journalist and bestselling author Michael Lewis (Liar's Poker, Moneyball) takes a searing look at what’s happened to fairness. It feels like there's less of it every day—whether it comes to lending practices, college admissions, professional sports, or psychological well-being. Who are the people trying to level the playing field, and are they making an impact? Lewis interviews referees (Season 1) and coaches (Season 2) from many walks of life, bringing his trademark insight and wry humor to their stories of (in)equality today.